-YOU HAVE 14 DAYS FROM THE DATE OF DELIVERY TO RETURN YOUR ITEM. AFTER THIS PERIOD, RETURNS WILL NOT BE ACCEPTED.
-ALL ITEMS MUST BE RETURNED IN ORIGINAL CONDITION AND PACKAGING. ITEMS THAT HAVE BEEN USED, DAMAGED, OR ALTERED CANNOT BE RETURNED. CUSTOMIZED OR PERSONALIZED PIECES ARE NON-RETURNABLE UNLESS DAMAGED OR DEFECTIVE.
-RETURN SHIPPING COSTS ARE PAID BY THE CUSTOMER. WE RECOMMEND USING A TRACKABLE SHIPPING METHOD TO ENSURE SAFE DELIVERY TO OUR RETURN ADDRESS.
/ RETURN ADDRESS:
ARTUR ZAVADSKI
HIRSCHSTR. 6
76530 BADEN-BADEN
GERMANY
-ONCE WE RECEIVE AND INSPECT YOUR RETURN, WE WILL NOTIFY YOU AND PROCESS THE REFUND TO YOUR ORIGINAL PAYMENT METHOD WITHIN 5–10 BUSINESS DAYS. PLEASE NOTE THAT ORIGINAL SHIPPING COSTS ARE NON-REFUNDABLE.
IMPORTANT NOTES:
-RETURNED ITEMS MUST BE SECURELY PACKED TO AVOID DAMAGE.
-WE ARE NOT RESPONSIBLE FOR ITEMS LOST OR DAMAGED DURING RETURN SHIPPING.
- UNDELIVERED ORDERS DUE TO INCORRECT OR INCOMPLETE ADDRESSES PROVIDED BY THE CUSTOMER ARE NON-REFUNDABLE. IF A PACKAGE IS RETURNED TO US, THE CUSTOMER IS RESPONSIBLE FOR RESHIPPING COSTS.
-FOR QUESTIONS OR ASSISTANCE, CONTACT US AT info@cartelleofficial.com
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